For MSPs, cloud, cyber and resilience providers, and systems integrators

Senior Microsoft capability, under your relationship

When a customer needs identity architecture, a tenant merger, Cyber Essentials remediation or Azure Local, you may not have that depth on the bench. We provide it, on demand, without ever standing between you and your customer.

Start a partner conversation

One principle: the partner keeps the relationship

These commitments are part of our standard partner terms, not something to negotiate.

  • You hold the contract and billingYour customer contracts with you. We contract with your firm.
  • No solicitation of your customersNon-solicitation applies during the engagement and for an agreed period afterwards.
  • Your brand where you prefer itWe can work as part of your team, under your name and your processes.
  • Confidentiality as standardA mutual NDA is in place before any customer detail is shared.
  • Clear ownership of the workOwnership of deliverables and intellectual property is agreed before the engagement starts.
  • Reporting to youYou receive progress reporting at a cadence you set, so you are never surprised in front of your customer.

What partners bring us in for

Usually one of these, and the first often leads to the others.

Specialist depth

Identity architecture, Conditional Access, tenant consolidation and Azure Local work beyond your team's day-to-day.

Capacity on complex projects

A senior lead or extra hands on a programme that has grown beyond what was scoped.

Pre-sales and scoping

Technical input that helps you scope, price and win work without overcommitting.

Cyber Essentials remediation

Getting a customer through certification, and building the controls into ongoing operation.

Referrals outside your focus

Opportunities outside your ideal customer profile that you would rather pass to someone you trust than decline.

Independent assurance

A second opinion on a design or migration plan before it reaches your customer.

How a partner engagement runs

Each partnership sits on a services agreement between IT Remedies Limited and the partner firm.

  1. Introduce

    An initial conversation about your customers, your gaps and how you like to work.

  2. Qualify

    We test each opportunity against the five areas below before committing.

  3. Agree

    Services agreement, NDA, non-solicitation and ownership terms, signed once and reused.

  4. Deliver

    We work to PRIME, under your relationship, reporting to you.

  5. Hand over

    Documentation and knowledge transfer to you and, where agreed, your customer.

What a good fit looks like

We use five questions to decide whether an opportunity is right for us. Sector experience helps, but it is supporting evidence rather than a filter.

  • Organisation profileTypically 250 to 5,000 users, with an IT function that needs senior support rather than a replacement.
  • Business driverA clear event behind the work: a merger, reorganisation, certification, audit or platform decision.
  • Microsoft as strategic platformMicrosoft 365 and Azure are, or are becoming, the organisation's core platform.
  • ComplexityIdentity, multiple tenants, hybrid infrastructure or several suppliers that need to be aligned.
  • Commercial readinessBudget, ownership and a decision-maker are in place, or close to it.

Have a customer who needs more than your bench?

Tell us about the opportunity. If it isn't a fit, we will say so quickly.

Start a partner conversation